A Family Thanks John Muir Health

A Family Thanks John Muir Health Caregivers

The excellent care “provided a tremendous comfort during an emotional time.”  

Three and a half years ago, Natalie and Cole Goldstein were born prematurely at John Muir Medical Center, Walnut Creek. This fall when Cole had an accident which necessitated a quick trip to the Emergency Department, the Goldsteins had another memorable experience at John Muir Health. The emergency physician was “amazing and placed a follow-up call to our house the next day,” said Cole’s father.

This second John Muir Health encounter inspired Michael Goldstein to send a letter along with a contribution and praise John Muir Health for the family’s experience after the birth of their twins in the fall of 2006. As Michael Goldstein phrased it, “Natalie had a 10-day vacation at the Hotel NICU while Cole had a 14-day extended stay. Words can’t express the appreciation my wife and I have for the nurses and doctors that took care of our babies during those critical days.”

After her discharge, Diane Goldstein was at the hospital every morning and
stayed late into the night. Michael would join her after work. They would usually go home by the 11:30 pm shift change. Nighttime was the most difficult time
of the day for Diane and Michael, but they said that they were better able to leave knowing that Cole and Natalie were receiving “excellent care which provided tremendous comfort during a very emotional time.”

They still remember the Neonatal Intensive Care Unit (NICU) nurses and
appreciated how honest and forthright they were in communicating about the babies’ progress.

Several months after Cole was home, his pediatrician had concerns about his motor development and requested a referral to John Muir’s High Risk Infant Follow-up Clinic. The clinic is designed for babies who have received care in the NICU at John Muir. During the visits, the team of specialist and nurses perform physical and neurological evaluations. Diane brought Cole in to the Neonatologist team which recommended physical therapy to assist Cole with his large motor development.

Later occupational therapy was recommended to improve his fine motor development. All during this time his mother was also following through with Cole on exercises at home. Cole’s last appointment was on January 5, 2009.

According to his doctors, he responded beautifully to the interventions he had received and at the time of discharge was functioning in the normal range for his chronological age. Diane isvery grateful to John Muir for this additional service provided to John Muir NICU graduates. This early intervention undoubtedly provided Cole with the extra help that he needed.

Today, Natalie and Cole are full of energy and mischief. Cole is determined to become as skilled on his skateboard as the big boys next door and Natalie is a talkative young lady who challenges her brother to a race in the backyard in spite of her party dress apparel.