Patients' Responsibilities

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Patients' Responsibilities

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Member Resource Guide

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The John Muir Physician Network Member Has the Responsibility to:

Be familiar with the benefits and exclusions of the member's health plan coverage.
Provide the member's health care physician with complete and accurate information which is necessary for the care of the member (to the extent possible).
Be on time for all appointments and notify the physician's office as far in advance as possible for appointment cancellation or rescheduling.
Report changes in the member's condition according to physician instructions.
Inform physicians of the member's inability to understand the information given to him/her.
Carry out the treatment plan which has been developed and agreed upon by the health care physician and the member.
Contact the member's primary care physician (or covering physician) for any care which is needed after that physician's normal office hours.
Treat the physician and health care staff with respect.


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