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Quality Care
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The John Muir Physician Network is committed to partnering with our physicians and health plans to facilitate quality health care services for our members. The John Muir Physician Network monitors and evaluates a broad range of services in a variety of settings. Quality improvement programs are implemented with the goal of delivering high satisfaction and value to our patients and physicians/providers.
The John Muir Physician Network's ongoing participation in a number of quality improvement initiatives has repeatedly achieved statewide recognition as one of the top performing physician organizations.
The John Muir Physician Network Quality Improvement staff continues active participation and leadership in various statewide quality improvement programs, facilitated by healthcare cooperatives which include local employer groups, health plans, and provider organizations.
The John Muir Physician Network is committed to ongoing improvement in the delivery of preventive and chronic health care services. Because of this commitment, the John Muir Physician Network continually assesses and pursues participation in publicly reported statewide and national quality improvement programs. Through our partnership with our physicians, the John Muir Physician Network equips physicians with tools to assist in the excellent care provided to their patients.
Patient satisfaction with the care experience is assessed during the year, and physicians receive feedback reports to aid in improvement efforts. To maintain this level of care, we encourage you to inform us of any concerns you may have. Your opinion, concerns, and feedback are important to us, so please feel free to contact our Customer Service Department at (925) 952-2887 or via email at pncustomerservice@johnmuirhealth.com with any concerns or suggestions.