Urgent Care Center, Walnut Creek
Holidays: 9:00 AM to 3:00 PM
We know how important time is to you. When you have a medical problem that needs to be taken care of right away, you can’t wait. Let us help.
Should you or a loved one get sick or injured, you can avoid a long wait in a crowded, hospital emergency room if the illness or injury isn’t too severe. John Muir Health has comprehensive medical services that include urgent health care when you need it.
Our urgent care team of doctors, nurses, and support staff is dedicated to providing high-quality, compassionate care for an array of urgent, non-life threatening medical symptoms that need same-day or next-day evaluation and treatment.
Where To Go For Care
The seriousness and nature of your illness or injury determines where you should seek care. If you need help finding a doctor, contact our new patient coordinator at (925) 817-9624.
Common Medical Symptoms for Urgent Care
- Joint and muscle pain
- Abdominal pain (mild to moderate)
- Burning with urination
- Headache (mild to moderate)
- Minor trauma, accidents, strains and sprains
- Ear pain
- Sore throat and sinus pain
- Cough and fever
When to Visit Emergency Services
The following are common medical symptoms for when you should go to an emergency department:
- Difficulty in breathing
- Severe bleeding
- Chest pain or pressure
- Moderate to severe burns
- Convulsions or seizures
- Serious head, neck, or back injury
- Loss of limb or obvious broken bone
- Severe abdominal pain (fever or vomiting)
When to Visit a Primary Care Doctor
The following are common medical symptoms for when you should go to your doctor:
- Chronic pain
- Chronic disease management
You can enter the building through either entrance: on the Montego Way street side or on the backside of the building. Our center is located on the second floor.
About Urgent Care Appointments
The time a patient has to wait to see a doctor varies because we prioritize patients based on the severity of their condition.
To provide the best service to you and to minimize your wait time, we strongly encourage you to call our office prior to your visit. Our staff will provide you with a same-day or next-day appointment.
We do accept walk-in patients, but they may experience longer delays.
Please bring with you:
- A current list of medications, including over-the-counter medications and vitamins.
- Supplements and herbal products you are taking.
- A current list of known allergies.
- Your insurance card and co-payment, if required.
NOTE: Effective January 14, 2014, our Urgent Care Centers will begin collecting the urgent care co-pay amount at the time of service. Your co-pay amount is determined by your health plan. If you have any questions about your co-pay amount, please contact your health plan’s customer service department. As a reminder, we accept most forms of payment, including: cash, check, credit or debit card, MasterCard, Visa, Discover and American Express.
Your insurer may not cover part or all of your treatment costs. Please contact your insurance carrier to verify that your insurance plan will cover your visit to our office.
The office staff will collect a deposit at the time of your appointment. We will apply this deposit towards any fees associated with the visit.