How to Choose John Muir Health with Aetna's HMO

How to Choose John Muir Health with an Aetna HMO

When you enter your doctor’s provider ID on your Aetna HMO enrollment form, please make sure it corresponds with the John Muir Physician Network to ensure your access to all John Muir Health services, including our specialists, hospitals, Urgent Care Centers, additional medical services, and health education and wellness programs.

Here is a step-by-step process for finding your doctor’s John Muir Physician Network ID on the Aetna.com web site:

  1. Once you've selected your John Muir Health doctor, visit Aetna.com* and click on Find a Doctor on the left side of the page.
  2. You then need to click the Continue to DocFind button on the Terms of Use page.
  3. On the right side of the new page, enter the following required fields under Search by Name:
    •    City: Enter your chosen doctor’s location
    •    State: California
    •    Provider Category: Medical Providers
    •    Type of Search: Provider Name
    •    Last Name: Of your chosen doctor
    Then click Start Search.
  4. The provider ID number is listed under the doctor's name on the results page. If your doctor is listed multiple times, please be sure to use the ID associated John Muir Physician Network when filling out your Aetna enrollment form.

If you have any questions, please call (925) 952-2887 or (844) 398-5376, option 1, TTY/TDD users may call 711 or contact us. Customer Service hours are Monday through Friday from 8 AM to 4:30 PM.

*Aetna and Aetna.com are registered trademarks of Aetna. No specific endorsement is implied. John Muir Health and the John Muir Physician Network are not responsible for any content or information on Aetna.com. Please contact Aetna directly for any additional enrollment questions. The information above is current as of August 2011.