Consumer and Legal Assistance

Consumer and Legal Assistance

Unfortunately, seniors are often the targets of fraud, abuse, and other illegal activity. Many others have difficulty navigating complex legal topics. Numerous local and national organizations are available to help.

AARP Legal Services Network
- (866) 330-0753
AARP members are eligible for free legal consultations with attorneys who meet AARP standards.

Adult Protective Services
- (877) 839-4347 or (925) 646-2854
Helps elderly and dependent individuals who are victims of physical, emotional, or financial harm or abuse, 24 hours a day.

Antioch Senior Center - (925) 778-1158
Free legal assistance is provided to local seniors. Call to make an appointment for a consultation or drafting of a simple will.

Bay Area Legal Aid - (800) 551-5554 or (925) 219-3325
Provides legal aid for low-income seniors related to housing and Social Security. Home visits to disabled seniors are available.

California Advocates for Nursing Home Reform - (800) 474-1116
Provides nursing home consumer information, pre-placement counseling, and quality of care information about California nursing homes. Also offers lawyer referrals.

Center for Human Development - (925) 687-8844, ext. 301
Residents of Contra Costa County can resolve your disputes by using this free mediation service, an alternative to court. Also offers end-of-life planning services.

Community Care Licensing - (510) 286-4201
Licenses board and care homes, residential care, and adult day care facilities. Accepts complaints. Consumers may review inspection records and citations issued against facilities.

Concord Senior Center
- (925) 671-3320
Free simple wills for seniors who meet low-income criteria. Call in advance for an appointment; there may be a waiting list.

Contra Costa Health Services Public Guardian Program - (888) 678-7277 (24 hours)
Conservators make legal, medical, and financial decisions for individuals who cannot do so for themselves and have no other recourse.

Contra Costa Senior Legal Services - (510) 374-3712
Free legal help for seniors includes advice, will-drafting, and representation in civil matters such as elder abuse, restraining orders, housing, consumer concerns, and income maintenance. Call for an initial telephone appointment.

Diablo Valley Foundation for the Aging - (925) 945-8040
Private nonprofit agency assists seniors with Medicare and insurance claims, conservatorship, and durable power of attorney.

The Hawkins Center - (510) 232-6611
Recipients of Social Security benefits can get free counseling and information. Legal services are offered for those requesting a hearing to support their claim.

Ombudsman Services of Contra Costa - (925) 685-2070
Investigates complaints and assists with problems in skilled nursing and residential care homes, as well as elder and dependent abuse in facilities. Can witness for Advance Health Care Directive.

Pleasant Hill Senior Center - (925) 798-8788
Make an appointment for a free 30-minute consultation or simple will-drafting with a retired attorney. Please call in advance for an appointment.

Walnut Creek Senior Center - (925) 943-5851
Free legal services for Contra Costa County residents aged 60+. Please call in advance for an appointment.