Q.) When will the Berkeley Outpatient Center open?
The Berkeley Outpatient Center will open on Monday, June 12.
Q.) Where is the Berkeley Outpatient Center located?
3100 San Pablo Ave. in Berkeley.
Q.) Is there onsite parking?
Yes. We have ample onsite parking that is free with validation.
Q.) Will there be a shuttle from the Ashby BART station?
We are working with the building’s owners to have a West Berkeley Shuttle pick up and drop off spot near our new Outpatient Center. The West Berkeley free shuttle currently runs from Ashby BART to several locations in West Berkeley in the morning and afternoon. Stay tuned to our website for updates as we get closer to the June 12 opening.
Q.) Is this a John Muir Health facility or a UCSF facility?
Both. The Berkeley Outpatient Center is the first joint John Muir Health/UCSF Health project of its kind in the Bay Area. It brings together two locally and nationally recognized health systems for the benefit of patients and the community.
Q.) What services will be offered at the Berkeley Outpatient Center?
Patients will have access to primary and preventive care and some of the world’s leading experts in 17 different specialties. We will also offer Urgent Care, lab and imaging services – all under one roof.
Q.) What insurance plans are accepted at the Berkeley Outpatient Center?
Most major health insurance plans will be accepted.
Q.) Will you accept Medi-Cal?
Yes. We will accept Medi-Cal.
Q.) Will all PCPs and specialists accept Medi-Cal?
Yes. PCPs and specialists will accept Medi-Cal and Alameda Alliance for health services in the Berkeley Outpatient Center.
Q.) If I have an HMO plan with the John Muir Health Physician Network, can I access the Berkeley Outpatient Center?
Yes. HMO plans through the John Muir Health Physician Network will be accepted.
Q.) If I have an insurance plan through Canopy Health, can I access the Berkeley Outpatient Center?
Yes. HMO plans through Canopy Health will be accepted at the Berkeley Outpatient Center.
Q.) Will I be able to see either a UCSF or John Muir Health specialist?
It will depend on the specialty you need. Some specialties are staffed by John Muir Health physicians, some by UCSF physicians and some by both. All specialists will coordinate closely with your primary care physician to coordinate your care.
Q.) Will imaging be available on day one?
Yes. X-ray and ultrasound services will be available on day one.
Q.) What are the lab and imaging hours?
Lab will be open 8 a.m. – 5 p.m. Imaging hours are TBD.
Q.) What are the Urgent Care hours?
The Urgent Care Center will be open 8 a.m. – 8 p.m. Monday through Friday and 8 a.m. – 2 p.m. on weekends.
Q.) Do I need to make an appointment to be seen at Urgent Care?
For your convenience, we offer same-day and next-day appointments that can be scheduled online using the johnmuirhealth.com website or by calling directly. We encourage you to use these methods to secure a specific time for your appointment, but we do also accept walk-ins to our Urgent Care Center.
Q.) If I need to be hospitalized, where will I go?
In an emergency, you should always call 911 or go to your nearest hospital emergency room. If you need to hospitalized in a non-emergency situation, you will be hospitalized at a John Muir Health or UCSF medical center in consultation with your physician.
Q.) Are there pediatricians available at the Berkeley Outpatient Center?
We have family medicine physicians who are trained to care for patients of all ages, including newborns, young children and teenagers.