Online Convenience Class Frequently Asked Questions

Pregnancy and Childbirth Classes and Resources

Our Convenience Childbirth Class utilizes online childbirth education as a unique alternative to traditional childbirth classes that provide information solely in the classroom. This option provides the same information, but let's you complete the course at your own pace, at your own computer and then learn more about the topics you are interested in during a scheduled in-person class.

Below are some of the most frequently asked questions about this course:

Q. What are the computer requirements?

A. Our courses are optimized to run on a PC with Windows 98 or higher equipped with Internet Explorer 5.5 or later and connected to the Internet. The course is also compatible with Firefox and Apple Safari on Mac OS X 10.3 or greater.

  • Ensure you have no pop-up blockers installed
  • Pentium class computer
  • 266 MHz processor (300+ MHz recommended)
  • 32 MB RAM (64 MB recommended)
  • Any Windows Based Operating System
  • SVGA monitor capable of 16-bit color and 800 x 600 screen resolution
  • Sound card with speakers or headphones
  • Internet Explorer 5.5 or greater, or Netscape 7 or greater
  • Some courses require the Macromedia Flash 6 Player or Shockwave Player. Both players are downloadable for FREE.
  • Minimum 56.6 Kbps Internet connection (High Speed cable, DSL-class or broadband access recommended)

Q. My computer meets all of the requirements, but I can't see the information. What's going on?

A. Your "pop-up" blocker may be turned on. To view the class, this must be turned off on your computer. For other computer questions, contact us or call (925) 941-7900 (option 3) .

Q. How do I register for the online class?

A. You may register online for the online convenience class. If you have questions about the online registration process, contact the Women's Health Center at (925) 941-7900 (option 3).

Q. What if I purchase the online class and can't get it to work on my computer?

A. If needed, you can switch to a Prepared Childbirth class that is held at the Women's Health Center, with an additional charge for any price difference. You may choose either the Personal Class (one day) or the Low Tech Class (four evening-session). Please contact us directly to change your enrollment at (925) 941-7900 (option 3).

Q. How long can I access the information?

A. When you sign up for the online course, you will have 90 days to access it. During that time, you can review the information as often as you'd like. If you need more than 90 days, contact the Women's Health Center at (925) 941-7900 (option 3).

Q. What happens during the in-person class?

A. After finishing the online childbirth education, it's important to attend the scheduled in-person class session (You will select a date for this portion of the class when you register). During this 3 hour class, you will cover breathing and coping techniques, medications, including epidurals, C-sections and other interventions, and much more.

In-person classes are held at the Women's Health Center in downtown Walnut Creek.

Q. How do I register for the in-person class?

A. You will select a date for the in-person portion of the class when you register. If you plan to take other prenatal classes such as Breastfeeding Your Infant, Baby Basics and/or our Infant and Child CPR class, you may want to purchase them together for a 20% discount. Talk to our staff for suggestions.