Saturdays, in East Contra Costa County, the Mobile Health Clinic (MHC) provides free preventive and urgent medical care for community members who are uninsured or unable to pay for care. Patients are seen according to severity of condition and clinic capacity. Clinic registration is held during the first hour of each clinic until capacity is reached. Spanish-speaking staff members are available. Mobile clinic services provide a link for patients to a medical care system through referrals and collaboration with area providers such as La Clinica de la Raza and Contra Costa Health Services.
More than 45 doctors, nurses, and support staff from John Muir Health and the John Muir Physician Network volunteer their time in partnership with La Clínica de la Raza and Contra Costa Health Services.
During the week, the MHC operates with the Contra Costa County Health Care for the Homeless program in various locations such as the Monument Community area of Concord, Bay Point, and Antioch. CCHS provides bilingual clinical and support staff while John Muir Health provides the Mobile Health Clinic and driver.
One evening a week JMH partners with RotaCare of the Bay Area and the Concord Rotary Club volunteers to provide free preventive and urgent medical care. JMH provides the Mobile Health Clinic and driver. Mt. Diablo Unified School District provides the Cambridge Elementary School multipurpose room for patient registration.
Mobile Health Clinic Volunteer Quotes
We offer them [the patients] a safe place to get the care that ALL people deserve.
- Dr. Jolin, Physician Volunteer"It is a win-win situation. The patients receive professional health care from someone who comes to work ... because she wants to be there. I myself receive the gift of learning with each day I volunteer."
- Alma Pack, Nurse Volunteer
The patient called after her surgery to thank the staff for their persistence and concern for her health.
Roza is a 33-year old uninsured and undocumented Latino female that came to the Mobile Health Clinic early in 2011 with complaints of abdominal mass with increasing pain. A CT scan revealed a large ovarian cyst. The patient was referred to La Clinica de La Raza for Operation Access. It was determined after a three month wait that the mass was too large to qualify for Operation Access. The patient’s only other choice was to apply for emergency Medi-Cal assistance. After 28 telephone interventions by Mobile Health Clinic staff, the patient applied for assistance and had surgery to remove the cyst, which had grown even larger, and to repair a hernia that had also developed. The patient called after her surgery to thank the staff for their persistence and concern for her health.
- In 2011, the Mobile Health Clinic Saturday Clinic served 694 patients made 154 referrals for urgent, specialty or chronic care needs to La Clinica de la Raza, Pittsburg and Brentwood Health Centers, and other community providers.
- Based on the 2011 Patient Satisfaction Survey, 100 percent of patients surveyed reported that they were satisfied with the services offered and received.
- 27 percent of patients reported that they would not have sought care if the MHC was not available and another 23 percent reported that they would have gone to the Emergency Department to seek medical care.
- The estimated Emergency Department costs avoided by use of the Mobile Health Clinic (including partnerships) in 2011 was $489,000.