Request a Medical Record

Request a Medical Record

To receive a copy of your medical record or to authorize John Muir Health to release your medical information to someone else, you need to send your request in writing, including a signed Authorization for Use or Disclosure of Personal Health Information form, to the medical records department where your services were provided.

Unless you are using the record for continuity of care, we may charge a fee for the costs of copying, mailing or other supplies associated with your request. Upon receiving your request, we will let you know if there is a fee and how much. 

To submit your written request, please fax, mail or hand deliver your signed authorization form to the location where you received your services. Our medical record departments are open Monday - Friday, from 9:00AM to 4:00PM. 

Authorization for Use or Disclosure of Personal Health Information


John Muir Medical Center, Walnut Creek
c/o Health Information Management Department
1601 Ygnacio Valley Road
Walnut Creek, CA 94598
Phone:  (925) 947-5373
Fax:      (925) 947-3235


John Muir Medical Center, Concord
c/o Health Information Management Department
2540 East Street
Concord, CA 94520
Phone:  (925) 674-2321
Fax:      (925) 674-2317


John Muir Health, Behavioral Health Center
c/o Medical Records Department
2740 Grant Street
Concord, CA 94520
Phone:  (925) 674-4105
Fax:      (925) 686-6783


John Muir Health Urgent Care Centers
Select one of the locations below for contact information.

Urgent Care Center, Brentwood
Urgent Care Center, Concord
Urgent Care Center, San Ramon
Urgent Care Center, Walnut Creek


John Muir Physician Network, Physician Practices 
Please submit your medical record request directly to the doctor's office where your services were provided. Locate doctor's office now.