Each emergency services location is in direct contact with paramedics on their way to the hospital, helping to ensure the most timely and complete care possible.
Note: Childbirth services are no longer available at John Muir Medical Center, Concord. All John Muir Health childbirth services are now provided at John Muir Medical Center, Walnut Creek.
Where to Go
The type and seriousness of your illness or injury should determine where you seek care. Go directly to the nearest emergency room if you have a severe condition such as:
- Difficulty breathing
- Severe bleeding
- Poisoning or suspected poisoning
- Chest pain or pressure
- Moderate to severe burns
- Convulsions or seizures
- Serious head, neck, or back injury
- Loss of limb or broken bone
Urgent Care for Non-Emergencies
Conveniently located within John Muir Health's doctor's offices, our four Urgent Care Centers are open extended hours seven days a week, including holidays. These centers offer primary care services for children and adults who have urgent but non-life-threatening medical symptoms.
Visit an urgent care center if you have mild to moderate symptoms such as:
- Joint and muscle pain
- Abdominal pain (mild to moderate)
- Urination concerns
- Headache (mild to moderate)
- Minor cuts
- Ear pain
- Sore throat and sinus pain
- Cough and fever
If you are unsure whether your condition is an emergency, dial 911, call your personal doctor, or go to the nearest emergency room. For chronic pain, chronic disease management, routine exams and physicals, and other non-urgent health concerns, please make an appointment with your primary care doctor.