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Patient Information
Our patients are very important to us and we want to ensure that your experience with us is positive—from the time you schedule your services right through to the final payment for those services. The following are some helpful links.
Preparing for services
Pre-register for Maternity Services
Pre-register for Outpatient Services
Visit the John Muir Pre-Admission Clinic at Walnut Creek
Prepare for Your Visit
Establish Advance Directives
Go on a Hospital Tour
Review Insurance Information
Create your patient website through Caring Bridge
While Receiving Services
Interpreter Services
Visiting Hours
After Receiving Services
Request Medical Records and Birth Certificates
Patient Financial Assistance Programs
Additional Resources
Patient Portal
John Muir Health Patient Portal is a Web-based service through which patients can communicate securely with their physician offices about non-urgent healthcare matters.
Patient Assistance Program Brochure
We understand that sudden, often unexpected bills can seem overwhelming for you and your family. John Muir Health is pleased to offer a number of programs to help you with the bills for the services you have received through our hospitals.
Download our brochure to learn more about our program.