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John Muir Medical Center, Walnut Creek Campus, John Muir Medical Center, Concord Campus and the John Muir Behavioral Health Center are accredited by The Joint Commission. The purpose of accreditation is to ensure the organization's compliance with nationally established Joint Commission standards. Survey results are used to determine whether, and the conditions under which, accreditation should be awarded the organization. The Joint Commission standards deal with organization quality, safety-of care issues, and the safety of the environment in which care is provided.
We encourage anyone believing that he or she has concerns about patient care and safety at John Muir Health to contact the John Muir Health management:
(925) 941-5003 during regular business hours.
You may also contact The Joint Commission directly by writing to:
Division of Accreditation Operations
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Or
Fax to (630) 792-5636
Or
E-mail to complaint@jcaho.org