John Muir Health’s Concord and Walnut Creek Medical Centers have again been ranked very highly by U.S. News & World Report in its 2019/2020 list of America's Best Hospitals. The Walnut Creek Medical Center has a nationally ranked service for the 13th straight year. This year Nephrology (#41), Orthopedics (#48) and Pulmonology & Lung Surgery (#50) all achieved national rankings. For the third straight year, the Concord Medical Center was one of only 1% of hospitals nationwide to receive a high performing rating in all nine procedures and conditions evaluated. Walnut Creek and Concord were also designated as Best Regional Hospitals, ranked #2 and #3 in the SF Metro Area and #13 and #15 in the state, respectively.
The Leapfrog Group, a Washington D.C-based organization aiming to improve health care quality and safety for consumers and purchasers, released new Leapfrog Hospital Safety Grades for Spring 2020. John Muir Health’s Concord and Walnut Creek Medical Centers were awarded an ‘A’ for our efforts to protect patients from harm and for meeting the highest safety standards in the U.S.
Healthgrades, a leading online resource for comprehensive information about physicians and hospitals, has named our Walnut Creek Medical Center as one of America’s Top 50 Hospitals for six straight years (2014-2019). The Walnut Creek Medical Center also received clinical excellence awards for General Surgery, Joint Replacement, Orthopedic Surgery and Pulmonary Care. In addition, in 2019, Healthgrades named our Concord Medical Center as one of America’s Top 50 Hospitals for Cardiac Surgery and one of the Top 100 Hospitals for Joint Replacement.
The World’s Best Hospitals 2019 ranking lists the best hospitals in 11 countries. Our Walnut Creek and Concord medical centers were recognized on the list and ranked as #111 and #226 in the United States, respectively.
For the nine consecutive years (2011-2019), John Muir Health’s Physician Network has achieved the highest possible "elite" ranking in American Physician Group's annual Standards of Excellence™ survey. The annual survey evaluates physician groups and networks based upon how well-equipped and organized they are to deliver a high-quality patient experience, coordinate care and provide for population health programs, while at the same time improving the overall affordability of health care services.
The American Nurses Credentialing Center (ANCC), a subsidiary of the American Nurses Association, has honored John Muir Health with Magnet® recognition status for excellence in nursing services and quality nursing care at both hospitals. The Magnet Recognition Program® recognizes health care organizations that demonstrate excellence and adherence to national standards for the organization and delivery of nursing services. Magnet recognition is the highest level of recognition that the ANCC can accord to a health care organization and honors the nursing service at the Walnut Creek Medical Center and the Concord Medical Center as two of the best in the nation.
John Muir Health has earned The Joint Commission’s Gold Seal of Approval™ for accreditation by demonstrating compliance with The Joint Commission’s national standards for health care quality and safety in hospitals. The accreditation award recognizes our dedication to continuous compliance with The Joint Commission’s state-of-the-art standards.
John Muir Health underwent a rigorous unannounced on-site survey and a team of Joint Commission expert surveyors evaluated us for compliance with standards of care specific to the needs of patients, including infection prevention and control, leadership and medication management.
John Muir Health has also been awarded disease-specific recognition for Wound Care services and Lab Point-of-Care Testing.
John Muir Health’s Concord and Walnut Creek Medical Centers have achieved HIMMS Stage 7 Certification, which means that we operate in a near paperless environment using a secure electronic health record and other online systems. The certification also validates that we are leveraging technology to analyze patterns of clinical data to improve our quality of care, patient safety and care delivery efficiency.
After undergoing an on-site evaluation and demonstrating compliance with nationally developed standards for stroke care, John Muir Health’s Concord and Walnut Creek Medical Centers have earned The Joint Commission’s Gold Seal of Approval™ for certification as Primary Stroke Center (Concord Medical Center) and Comprehensive Stroke Center (Walnut Creek Medical Center). By achieving certification as Primary and Comprehensive Stroke Centers, we have proven our ability to provide effective, timely care to stroke victims, which can significantly improve outcomes for stroke patients.
John Muir Health’s Radiation Oncology programs at its Concord and Walnut Creek medical centers have received accreditation from The American College of Radiology (ACR), the nation’s oldest and most widely recognized radiation oncology and medical imaging accrediting body. This recognition places John Muir Health in the company of 200 radiation oncology facilities in the United States that are ACR accredited or in the accreditation review process, and the only hospitals in the East Bay to be recognized.
The American Heart Association and American Stroke Association recognized John Muir Health’s Concord and Walnut Creek Medical Centers for providing outstanding care to stroke and heart disease patients using national standards established through the Get With The Guidelines® program. John Muir Health’s Gold recognized hospitals follow core standard levels of care and treatment guidelines as outlined by the American Heart Association/American Stroke Association at least 85 percent of the time and have maintained this performance level for 24 consecutive months. The Plus awards represents that we have achieved an additional 75 percent compliance with specific quality measures for at least twelve consecutive months.
Get With The Guidelines tools enable John Muir Health’s physicians and staff to continuously improve the quality of care provided to coronary heart disease, heart failure and stroke patients, improve health outcomes, save lives and ultimately, reduce health care costs by lowering the recurrence of heart attacks or strokes.
John Muir Health is accredited by the National Accreditation Program for Breast Centers. The accreditation assures patients that our Breast Health Center is held to the highest standards of care.
John Muir Health’s Rectal Cancer Program is the first nationwide to earn accreditation from the National Accreditation Program for Rectal Cancer (NAPRC) and Center of Excellence by the American College of Surgeons (ACoS).
John Muir Health, Concord Medical Center and John Muir Health, Walnut Creek Medical Center are both recognized as Blue Distinction Centers for Knee and Hip Replacement.
John Muir Health, Walnut Creek Medical Center is recognized as Blue Distinction Center for Spine Surgery.
John Muir Health, Concord Medical Center is recognized as Blue Distinction Center for Cardiac Care.
Note: Designation as Blue Distinction Centers® means these facilities' overall experience and aggregate data met objective criteria established in collaboration with expert clinicians' and leading professional organizations' recommendations. Individual outcomes may vary. To find out which services are covered under your policy at any facilities, please call your local Blue Cross and/or Blue Shield Plan; and call your provider before making an appointment, to verify the most current information on its Network participation and Blue Distinction status. Neither Blue Cross and Blue Shield Association nor any of its Licensees are responsible for any damages, losses, or non-covered charges that may result from using Blue Distinction or other provider finder information or receiving care from a Blue Distinction or other provider.
Our Concord and Walnut Creek Medical Center's have both received the highest level of Chest Pain Center Accreditation from the Society of Chest Pain Centers, an international non-profit focused on improving care for cardiac patients. John Muir Health's two hospitals are among only 500 hospitals nationwide accredited as Chest Pain Centers.
A Three-Year Accreditation was awarded to John Muir Health for the following programs:
John Muir Health’s Concord and Walnut Creek Medical Centers, and Behavioral Health Center have been recognized as “Top Performers in LGBTQ Healthcare Equality” by the Human Rights Campaign (HRC) Foundation, the educational arm of the country’s largest lesbian, gay, bisexual, transgender and questioning (LGBTQ) civil rights organization. All of our facilities earned top marks in meeting non-discrimination and training criteria that demonstrate our commitment to equitable, inclusive care for LGBTQ patients and their families.
The Accreditation Committee of the College of American Pathologists (CAP) has awarded a two-year accreditation to the Concord and Walnut Creek Medical Center Laboratories and the Microbiology Laboratory. The CAP accreditation process, which is considered equal-to or more-stringent-than the federal government’s own inspection program, ensures that laboratory patients are receiving the highest standard of care. John Muir Health's labs are three of more than 7,600 CAP-accredited facilities worldwide.
The Concord and Walnut Creek Medical Center Blood Banks have been granted accreditation from the American Association of Blood Banks (AABB). AABB’s Accreditation Program assesses the quality and safety of collecting, processing, testing, distributing and administering blood and cellular therapy products, as well as the quality and operational systems in place within our hospitals. The accreditation ensures that we have a level of professional and technical expertise that contributes to quality performance and patient safety.
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