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Urgent Care

Many people may be concerned about getting healthcare with COVID-19 still in our communities. Whether you have chronic conditions that you were already getting care for or new symptoms that arise, it’s important that you get care now so that your condition doesn’t worsen.

Our Urgent Care Centers are open and available to you for non-life threatening medical conditions.

For a medical emergency, call 911 or go to the nearest emergency room.

Schedule an Urgent Care Appointment Online

Urgent Care Safety Tour

We offer same-day and next-day care for non-emergency needs.

Berkeley 510-985-5000 
Mon-Fri 8am - 8pm; Sat-Sun 8am - 2pm

Brentwood 925-308-8111
Mon-Fri 9am - 9pm; Sat-Sun 9am - 6pm

Concord 925-674-2500
Mon-Fri 9am - 6pm; Sat-Sun 9am - 6pm

Pleasanton 925-224-0700
Mon-Fri 9am - 8pm; Sat-Sun 9am - 6pm

San Ramon 925-543-0290
Mon-Fri 9am - 6pm; Sat-Sun 9am - 6pm

Walnut Creek 925-296-9000
Mon-Fri 8am - 8pm; Sat-Sun 8am - 6pm

Holiday Hours: 9am - 3pm

For pediatric after-hours care, call Pediatric Advice Nurses (925) 296-9001.

See accepted insurance plans.

*To be seen earlier than the soonest online appointment, please call.

We are caring for patients with possible COVID-19 symptoms in separate areas from patients with other symptoms.

To schedule online for the appropriate type of appointment, please indicate whether any of the following applies to the patient:

  1. Current respiratory symptoms (example: fever, cough, shortness of breath, sore throat, runny nose, or any other new respiratory symptom).
  2. Received a positive COVID test within the past 14 days or has had close contact to a person diagnosed with COVID-19.
  3. Lives or works in a group care facility.
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Please note: The Symptom Screening Tool (the “Tool”) does not provide medical advice. The Tool relies on the information provided by the user which John Muir Health does not independently verify. John Muir Health assumes no responsibility for how you use the information you obtain from this Tool. In no event shall John Muir Health, or any of its officers, directors, employees, agents, or representatives, be liable to you or have any responsibility of any kind to you under any theory of liability or indemnity related to or arising out of your use of the information presented or contained herein. No physician-patient relationship is created by use of this Tool.

As part of our response to the COVID-19 outbreak, we have temporarily consolidated our seven Urgent Care locations into the six above locations, with the temporary closure of the Orinda location.

When to Visit Our Urgent Care Centers

The seriousness and nature of your illness or injury determines where you should seek care. We offer care for many urgent, non-life threatening medical symptoms.

If you are concerned that your condition may be an emergency, please call your personal physician, 911, or go to the nearest emergency room.

Visit an URGENT CARE CENTER if you have mild to moderate symptoms Go directly to an EMERGENCY ROOM if you have severe conditions 
  • Joint and muscle pain
  • Rash
  • Abdominal pain (mild to moderate)
  • Urination concerns
  • Headache (mild to moderate)
  • Minor cuts
  • Ear pain
  • Sore throat and sinus pain
  • Cough and fever
  • Difficulty breathing
  • Unconsciousness
  • Severe bleeding
  • Poisoning or suspected poisoning
  • Chest pain or pressure
  • Moderate to severe burns
  • Convulsions or seizures
  • Serious head, neck, or back injury
  • Loss of limb or obvious broken bone
  • Severe abdominal pain (fever or vomiting)
Make an appointment with your PRIMARY CARE DOCTOR for
  • Chronic pain
  • Chronic disease management
  • Physicals

If you don't have a primary care doctor, check out our doctors
 
What to Bring With You

To minimize your wait time to see an urgent care doctor, we encourage you to schedule an appointment above or through MyChart, or by calling a John Muir Health Urgent Care Center near you. Our staff will provide you with a same-day or next-day appointment at one of our convenient urgent care locations. We do accept walk-ins, but you may experience a longer delay as we prioritize patients based on the severity of their condition. Please bring with you:

  • A current list of your medications, including over-the-counter medications
  • A current list of vitamins, supplements, and herbal products you are taking
  • A current list of your known allergies
  • Your insurance card and co-payment, if required
Payment For Services

Insurance: We accept most health insurance plans. View our complete list of plans. Depending on your plan details, your insurer may not cover part or all of your treatment costs. Please contact your insurance carrier for questions about what’s covered and how much your co-pay amount will be, as our Urgent Care Centers collect the co-pay amount at the time of service.

Self-Pay: If you’re planning to pay for your visit yourself, the office staff will collect the full amount due at the time of your appointment. We offer several convenient ways to pay for your visit, including:

  • Cash or check
  • MasterCard / Visa (debit or credit)
  • American Express
  • Discover
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