John Muir Health

Injuries and illness don't always happen weekdays between 9 and 5. You can avoid a long wait in a crowded hospital emergency room if the illness or injury isn't too severe. Our four Urgent Care Centers are open seven days a week, including holidays. And, they're located within John Muir Health doctor's offices so you can count on high-quality, compassionate care at whichever center you visit.

Not sure what kind of care your child needs? We’re here for you around-the-clock. For after hours care, call our Pediatric Advice Nurses at (925) 296-9001 to get guidance on the right care for your child. Learn more about our Children’s After Hours Care Services.

Locations

When To Go Where

The seriousness and nature of your illness or injury determines where you should seek care. At John Muir Health Urgent Care Centers, we offer care for many urgent, non-life threatening medical symptoms.

If you are concerned that your condition may be an emergency, please call your personal physician, 911 or go to the nearest emergency room.

Visit an urgent care center if you have mild to moderate symptoms such as:

• Joint and muscle pain
• Rash
• Abdominal pain (mild to moderate)
• Urination concerns
• Headache (mild to moderate)
• Minor cuts
• Ear pain
• Sore throat and sinus pain
• Cough and fever

Go directly to an emergency room if you have severe conditions such as:

• Difficulty breathing
• Unconsciousness
• Severe bleeding
• Poisoning or suspected poisoning
• Chest pain or pressure
• Moderate to severe burns
• Convulsions or seizures
• Serious head, neck, or back injury
• Loss of limb or obvious broken bone
• Severe abdominal pain (fever or vomiting)

Make an appointment with your primary care doctor for conditions such as:

• Chronic pain
• Chronic disease management
• Physicals

If you don't have a primary care doctor and would like one, check out our doctors

What to Bring With You to Your Doctor's Visit

The time a patient has to wait to see a doctor varies because we prioritize patients based on the severity of their condition.

To provide the best service to you and to minimize your wait time, we strongly encourage you to call our office prior to your visit. Our staff will provide you with a same-day or next-day appointment at one of our four convenient locations.

We do accept walk-in patients, but they may experience longer delays.

Please bring with you:

• A current list of medications — including over-the-counter medications, vitamins, supplements, and herbal products you are taking.
• A current list of known allergies.
• Your insurance card and co-payment, if required.

Financial Responsibility

Insurance Coverage

We accept many insurance plans, including HMOs and PPOs. However, depending on your plan details, your insurer may not cover part or all of your treatment costs. Please contact your insurance carrier to verify that your insurance plan will cover your visit to our office and to find out information about any co-pays, if applicable.

Self-Pay

If you would like to pay for your visit yourself, the office staff will collect a deposit at the time of your appointment. We will apply this deposit towards any fees associated with the visit.