To receive a copy of your medical record or to authorize John Muir Health to release your medical information to someone else, you need to send your request in writing, including a signed Authorization for Use or Disclosure of Protected Health Information form (English or Spanish), to the Health Information Management department.
Unless you are using the record for continuity of care, we may charge a fee for the costs of copying, mailing or other supplies associated with your request. Upon receiving your request, we will let you know if there is a fee and how much.
To submit your written request for Walnut Creek Medical Center, Concord Medical Center or Behavioral Health records, please email HIM@johnmuirhealth.com, message via MyChart, mail, fax, or hand deliver your signed authorization form to the Health Information Management Department located at 5003 Commercial Circle, Concord, CA 94520. Our medical record department is open Monday - Friday, from 9:00AM to 4:00PM.
John Muir Health - Health Information Department
5003 Commercial Circle
Concord, CA 94520
Phone: (925) 947-5373
Fax: (925) 947-3235