Senior Services

We offer a wide range of educational programs, assessment services, and resource information for older adults, their families and those caring for them.

Information and Referral

Please call us at (925) 947-3300 for information and referrals for community services related to:

Geriatric Care Coordination

We have licensed and experienced social workers available to help with concerns related to aging, health, and care needs. If the older adult has a John Muir Health primary doctor, we will provide an assessment of all the factors affecting the older adult’s health and independence. We will communicate with the doctor and coordinate a care plan that supports the health and independence of the individual, couple or family.

We also provide information and connect you to resources and services in the community for the older adult and family. There is no fee for this service. Common concerns we address include:

• Dementia or signs of memory loss
• Elder neglect or abuse
• Caregiver concerns and support
• Decline in ability to care for oneself
• Loss of independence
• Falls and risks related to falls
• Frequent hospitalizations or emergency visits
• Depression, anxiety and other mental health conditions
• Loss, grief, bereavement and loneliness
• Unable to manage in current living situation
• End of life concerns

Patient Navigators

Our patient navigators are available to serve as your link to information about health and health care and coordinate your John Muir Health services. Our patient navigators also provide health education materials and assist with referrals to community resources for older adults, families, and caregivers.

Prescription Medication Assistance

We will review your financial and insurance information, and coordinate the application process with you and your doctor. For those who qualify, certain prescription medications may be free of charge. Find out more.

Memory Screening

We offer free memory screening for adults 65 years or older who have a John Muir Health primary doctor and who are experiencing memory loss or cognitive changes. These screenings can identify potential risks and memory changes that may indicate the need for further evaluation.  We will assist patients in getting further follow up if indicated and in coordinating a plan to address your memory loss with your primary care physician. Call (925) 947-3300 to schedule an appointment. Need a John Muir Health primary doctor? Find a doctor now.

HICAP – Health Insurance Counseling and Advocacy Program

Our volunteer counselors are here to help you with Medicare and other health insurance issues. This program is co-sponsored by the California Department of Aging and the Contra Costa County Office on Aging. Call (925) 602-4168 to schedule an appointment.

Educational Programs

Regularly scheduled educational seminars are offered on a variety of topics including health and wellness, caregiving, dementia, dementia, mature driving, memory, advanced directives and more. Most of the classes are free of charge and are available to all members of the community. View current list.

Our Locations

John Muir Health Outpatient Center, Walnut Creek
John Muir Health Outpatient Center, Tice Valley/Rossmoor
John Muir Health Outpatient Center, Brentwood
John Muir Health Outpatient Center, Pleasanton

For questions about our services, call (925) 947-3300.