John Muir Health's Physician Network Earns Top Ranking from the California Association of Physician Groups


Walnut Creek, Calif. (July 8, 2015) – For the fifth consecutive year, John Muir Health's Physician Network achieved the highest possible "elite" ranking in CAPG's annual Standards of Excellence™ survey. The annual survey evaluates physician groups and networks based upon how well-equipped and organized they are to deliver a high-quality patient experience, coordinate care and provide for population health programs, while at the same time improving the overall affordability of health care services.

"By again achieving the highest ranking this year, we continue to demonstrate our commitment to providing the highest quality and most cost effective care to our patients," said Lee Huskins, President and Chief Administrative Officer of John Muir Health's Physician Network. "This recognition is a reflection of the talent and dedication of our physicians and staff who are providing the type of care and experience that our patients expect and deserve."

CAPG is the leading U.S. association for physician groups practicing capitated, coordinated care. The Standards of Excellence survey is a voluntary, critical self-assessment for CAPG's approximately 190 medical group members in 38 states, the District of Columbia, and Puerto Rico. Since 2013, CAPG has collaborated with the National Committee for Quality Assurance (NCQA) on the application, analysis, scoring, and reporting of the survey.

"Our CAPG survey has become the industry standard for assessing what many of the nation's healthcare systems need to deliver accountable and value-based care in the physician practice setting," said Donald Crane, CAPG President and CEO. "The industry validation is a testament to the Standards of Excellence's value in helping physician practices improve the coordination of patient care under health reform."

In this year's survey, 65 physician groups achieved the highest possible, or "elite," ranking based on outstanding performance in the following categories (domains 1-5 are publicly reported):

  • Domain 1—Care Management Practices: Clinical system supports for quality and efficiency on a population scale.
  • Domain 2—Information Technology: Funnel for accurate, actionable information to support clinical decisions and coordinate team care.
  • Domain 3—Accountability and Transparency: Response to the public demand for objective information regarding performance, patient service, and regulatory compliance.
  • Domain 4—Patient-Centered Care: Critical components of access, convenience, cultural responsiveness, and customized individual care.
  • Domain 5—Group Support of Advanced Primary Care: Patient-centered Medical Home model and how it's used to revitalize the discipline of primary care.
  • Domain 6—Administrative and Financial Capability: Management of complex relationships, diverse revenue streams, innovative payment alignment, and risk-based payments

"We are continually working to improve our access, care coordination and affordability for patients," said Richard Fraioli M.D., the Network's Medical Director. "The health care environment is changing rapidly and we are at the forefront of several patient-centered care initiatives through our involvement in Accountable Care Organizations and multiple Medical Home programs, all supported by a robust electronic health records system."

Ninety-eight medical groups participated in the assessment, covering 11.3 million people in the commercial line of business, including Medicare Advantage, along with an additional estimated 2.5 million individuals in state government-managed care programs.

"Through the results of this latest survey, physician organizations have made their voice heard that they are fully engaged in changing how patients receive care for the better," said Amy Nguyen Howell, MD, CAPG's Chief Medical Officer. "They're committed to making the patient-centered medical neighborhood a reality across the entire spectrum of healthcare practices nationwide."

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