John Muir Health’s Physician Network Earns Top Ranking from the California Association of Physician Groups

Walnut Creek, Calif. (August 3, 2017) – For the seventh consecutive year, John Muir Health’s Physician Network achieved the highest possible "elite" ranking in CAPG's annual Standards of Excellence™ survey. The annual survey evaluates physician groups and networks based upon how well-equipped and organized they are to deliver a high-quality patient experience, coordinate care and provide for population health programs, while at the same time improving the overall affordability of health care services. 

“I’m very proud of our continuous commitment to delivering patients exceptional value, which means high quality care and an exceptional experience at an affordable price,” said Lee Huskins, President and Chief Administrative Officer of John Muir Health’s Physician Network. “I want to thank our highly-skilled and dedicated physicians and staff for the care they provide and for always putting the needs of our patients first.”

CAPG is the leading U.S. association for physician organizations practicing capitated, coordinated care. The Standards of Excellence survey is a voluntary, critical self-assessment for CAPG’s 300 multispecialty medical group and independent practice association (IPA) members in 43 states, the District of Columbia, and Puerto Rico. 

"Our Standards of Excellence™ survey is recognized as the industry standard by which the nation's healthcare systems can assess the delivery of accountable and value-based care and improve patient care coordination, in line with the nation's movement towards alternative payment models," said Donald Crane, CAPG President and CEO. 

In this year’s survey, 87 physician groups achieved the highest possible, or “elite,” ranking based on outstanding performance in the following categories (domains 1-5 are publicly reported):

  • Domain 1—Care Management Practices: Clinical system supports for quality and efficiency on a population scale.
  • Domain 2—Information Technology: Funnel for accurate, actionable information to support clinical decisions and coordinate team care.
  • Domain 3—Accountability and Transparency: Response to the public demand for objective information regarding performance, patient service, and regulatory compliance.
  • Domain 4—Patient-Centered Care: Critical components of access, convenience, cultural responsiveness, and customized individual care.
  • Domain 5—Group Support of Advanced Primary Care: Patient-centered Medical Home model and how it’s used to revitalize the discipline of primary care.
  • Domain 6—Administrative and Financial Capability: Management of complex relationships, diverse revenue streams, innovative payment alignment, and risk-based payments. (Informational only with no public reporting.)  

“CAPG’s survey helps us to assess our care coordination efforts and clinical practices against physician groups across the country,” said Richard Fraioli M.D., Medical Director of John Muir Health’s Physician Network. “We’re at the forefront of innovative care models that focus on delivering the right care at the right time and in the most appropriate setting whether that’s a physician’s office, outpatient center or the hospital. These models, including Accountable Care Organizations and multiple Medical Home and care managements programs, represent the future of health care where we are evaluated and paid based on the care we provide and how we partner with our patients to better manage their health. It’s the right model for our patients and for John Muir Health.”

This year, 140 organizational members participated in the 2017 survey, covering 10.7 million lives in commercial lines of business and 3 million in Medicare Advantage, along with an additional estimated 4.1 million individuals in state government managed care programs. 

“Notably this year, the majority of the Clinical Quality Leadership Committee voted to raise the bar for SOE® by increasing the attainment thresholds for each domain, aligning with the program's mission to drive enhanced performance and quality of care," said Amy Nguyen Howell, MD, CAPG's Chief Medical Officer. "I'm so proud of our physician groups and their physicians for providing effective, high-value, patient-centered care to align with national quality standards."

About John Muir Health

John Muir Health is a nationally recognized, not-for-profit health care organization east of San Francisco serving patients in Contra Costa, eastern Alameda and southern Solano Counties. It includes a network of more than 1,000 primary care and specialty physicians, more than 6,500 employees, medical centers in Concord and Walnut Creek, including Contra Costa County’s only trauma center, and a Behavioral Health Center. John Muir Health also has partnerships with UCSF Health, Tenet Healthcare/San Ramon Regional Medical Center and Stanford Children's Health. The health system offers a full-range of medical services, including primary care, outpatient and imaging services, and is widely recognized as a leader in many specialties – neurosciences, orthopedic, cancer, cardiovascular, trauma, emergency, pediatrics and high-risk obstetrics care. 

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About CAPG 

CAPG is the nation's leading professional association for accountable physician groups, composed of close to 300 medical groups and independent practice associations (IPAs) across 43 states, the District of Columbia, and Puerto Rico. CAPG members operate under a capitated, coordinated care model that is the essence of the nation's health reform movement from volume to value. Learn more at


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