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Community Connect Products & Services




Cadence Patient Registration

Cadence is the Community Connect scheduling module for Outpatient and Specialty clinics.

The scheduling staff uses Cadence to:

  • Book appointments and check patients in upon arrival
  • View the entire practice’s clinical schedule on a daily, weekly or monthly basis
  • View an individual patient’s visit history


Ambulatory Records

Ambulatory is Community Connect’s module for patient visit documentation and maintenance of clinical content.

Physicians and clinical staff can easily view or enter patient clinical data including:

  • Notes
  • Orders
  • Charge entry


Resolute Professional Billing

Resolute Professional Billing allows Community Connect practices to process and review charges and claims information.

  • Once an encounter is closed, Community Connect automatically begins the claims process
  • Billing staff utilize Resolute Professional Billing to follow up on claims and charge audits to ensure accuracy    
*Revenue Cycle services can be included with the Community Connect EHR billing module.


John Muir Health Clinical Data Repository

The repository consists of clinical patient information across the health continuum.

  • Provides access to John Muir Health Electronic Health Records (EHR)
  • Ensures one patient, one record


OnBase® Scanning

Scan all documents through this Community Connect application.

  • Facilitates integration of clinical content like EKGs, photos, charts and other materials
  • Batch scanning available based on practice size and need

Data and Communication


Data and Communication

MyJohnMuirHealth Patient Portal

Empowering patients to securely manage their healthcare online, anytime from their computer or mobile device.

  • Send and receive secure messages
  • Access health records and lab results
  • Schedule appointments and more


Data and Communication

Care Everywhere Interoperability

Electronic access to patient medical information.

  • Access patient records at other facilities using Epic EHR
  • Useful for patients treated at out-of-state facilities


Data and Communication

Haiku/Canto Device Integration

Secure and portable access to patient charts.

  • Haiku is Community Connect’s mobile device application for Apple® and Android™
  • Canto is an application available for Apple® iPad devices
  • These applications allow quick access to patient information, Rx refills, releasing laboratory notes and answering patient messages

*Haiku app available on certain Apple® and Android™ devices and operating systems. Canto app available on certain Apple® devices and operating systems.

Data and Communication


CMS (Medicare) reporting requirements as CMS moves from a fee-for-service to a quality model.

  • Monitor your quality measure data regularly using the Community Connect dashboard
  • Download Meaningful Use (MU) data reports for submission to CMS





Improve accuracy and efficiency of the prescribing process through automation and refining of prescribing workflows.

  • Surescripts® system allows physicians to complete and submit prior authorizations and receive approvals electronically
  • Early warning system for potentially dangerous drug-drug interactions


Laboratory, Pathology and Radiology Orders and Results

Quick and easy access to patient test results.

  • Laboratory results integration with LabCorp® and Quest Diagnostics™
  • Pathology results integration with Contra Costa County Pathology Associates, Yosemite Pathology Medical Group and Associated Pathology Medical Group
  • Radiology results integration with John Muir Health
  • Historical trending of test results for discrete data fields