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Video Visits for Urgent Care

Get the care you need today without leaving home.

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If you already have a MyChart account, you must log in to schedule.
Need help logging in? Use Forgot Username or Forgot Password. 

Please indicate whether either of the following apply to the patient:

  1. Current respiratory symptoms (example: fever, cough, shortness of breath, sore throat, runny nose, or any other new respiratory symptom).
  2. Received a positive COVID test within the past 14 days or has had close contact to a person diagnosed with COVID-19.
Yes, this applies No, this does not apply
Please note: The Symptom Screening Tool (the "Tool") does not provide medical advice. The Tool relies on the information provided by the user which John Muir Health does not independently verify. John Muir Health assumes no responsibility for how you use the information you obtain from this Tool. In no event shall John Muir Health, or any of its officers, directors, employees, agents, or representatives, be liable to you or have any responsibility of any kind to you under any theory of liability or indemnity related to or arising out of your use of the information presented or contained herein. No physician-patient relationship is created by use of this Tool.

COVID-19 Vaccination Screener

To schedule your vaccination appointment, please check each item to confirm the following:

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See accepted insurance plans.

What Is Needed for a Video Visit

  • A smartphone, tablet, or desktop computer. If you use a desktop computer, it must have a camera and microphone. 
  • An active MyChart account. If you do not have a MyChart account, please check your text or email for an instant activation code or select "Schedule as a New Patient" above. 
  • Access to the Zoom app. Video visits through MyChart are done using Zoom. You will need to download Zoom when you begin your visit.
  • A quiet, private location.
To learn more about preparing for your video visit, see MyChart Video Visits.
 

When to Use Urgent Care Services

The seriousness and nature of your illness or injury determines where you should seek care. We offer care for many urgent, non-emergency conditions.

If you are concerned that your condition may be an emergency, please call 911 or go to the nearest emergency room.

Use URGENT CARE SERVICES if you have mild to moderate symptoms
  • Joint and muscle pain
  • Rash
  • Abdominal pain (mild to moderate)
  • Urination concerns
  • Headache (mild to moderate)
  • Minor cuts
  • Ear pain
  • Sore throat and sinus pain
  • Cough and fever
Go directly to an EMERGENCY ROOM if you have severe conditions 
  • Difficulty breathing
  • Unconsciousness
  • Severe bleeding
  • Poisoning or suspected poisoning
  • Chest pain or pressure
  • Moderate to severe burns
  • Convulsions or seizures
  • Serious head, neck, or back injury
  • Loss of limb or obvious broken bone
  • Severe abdominal pain (fever or vomiting)
Make an appointment with your PRIMARY CARE DOCTOR for
  • Chronic pain
  • Chronic disease management
  • Physicals

If you don't have a primary care doctor, check out our doctors

 

 

Payment For Services

Insurance: We accept most health insurance plans. View our complete list of plans. Depending on your plan details, your insurer may not cover part or all of your treatment costs. Please contact your insurance carrier for questions about what’s covered and how much your co-pay amount will be, as our Urgent Care Centers collect the co-pay amount at the time of service.

Self-Pay: If you’re planning to pay for your visit yourself, the office staff will collect the full amount due at the time of your appointment. We offer several convenient ways to pay for your visit, including:

  • Cash or check
  • MasterCard / Visa (debit or credit)
  • American Express
  • Discover
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