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Programs & Providers
Tri-Valley Region
Alamo, Castro Valley, Danville, Dublin, Livermore, Pleasanton, San Ramon, and Sunol
Practice Support
EHR ACCESS
Community Connect
Community Connect includes many products and services to help you manage your practice and better serve your patients.
JMH Link
Viewing patient records and referring patients to John Muir Health made easy.
JMH Link is a secure, online portal that allows your practice to view patient records and refer these patients to John Muir Health
- Provides free, convenient real-time access to clinical patient information
- Communicate with John Muir Health to provide quality patient care while reducing call volume
- Quickly refer patients to John Muir Health
PRACTICE CONSULTING SERVICES
ScribeAmerica Scribe Services
Medical scribes perform Electronic Health Record (EHR) documentation at the point of care to help physicians focus more on patient care, and less on administrative duties.
- Accurate, real-time documentation and coding
- Allows physicians to see more patients
- Improves job satisfaction and quality of life
Risk Assessment Consultation
Helping Community Connect practices comply with Merit-based Incentive Payment System (MIPS) requirements.
Three security safeguards help comply with the HIPAA Security Rule:
- Administrative
- Physical
- Technical
STANDARD SERVICES
Dragon® Medical Speech Recognition
Speech recognition software for dictation and transcription.
- Improves accuracy, efficiency and compliance
- Eliminates the need for costly manual or outside services
*Equipment available for purchase
Online Scheduling - Existing Patients
Direct scheduling via the MyJohnMuirHealth patient portal allows current patients to book and confirm their own appointments online from 1 hour to 90 days in advance.
- Automatic notification of self-scheduled appointments allows front office staff to confirm, triage or call patients as needed
- Improves patient compliance with scheduled appointments and helps fill open calendar dates and times.
Online Scheduling - New Patients
Open scheduling via JohnMuirHealth.com allows new patients to book and confirm their own appointment from 1 hour to 30 days in advance.
- Works in conjunction with John Muir Health’s “Find A Doctor” to assist patients in selecting the right physician for their needs
- Designed to increase panel size and attract new patients
PREMIUM SERVICES
Navigant Cymetrix Revenue Cycle Services
Helping you streamline operational efficiencies and patient service.
- Integrate seamlessly into Community Connect EHR from large or small, independent practices
- Timely payment posting, refunds and claims follow-up
- 24-hour, toll-free customer service available to patients
OS inc. Clearinghouse Services
Deliver cost-effective, measurable results by streamlining claims processing.
- Resolve claim scrubbing edits related to coding or patient registration/demographics
- Resolve discrepancies with regard to claims, clearinghouse and payers
Pinnacle Statements
Improve collections by streamlining your statement processing.
- Generate patient statements with escalating messages prior to collections
- Compliant with SSAE 16 SOC II and HIPAA standards
ZirMed® Real-Time Eligibility
Insurance verification made easy.
- Helps to ensure coverage during the date of service
- Increases claims submissions and reduces claims denials
- Saves time
- One click during patient registration
- Options to automate verification
- Allows more time to make other payment arrangements with patients who are not covered by insurance
TeleVox® Patient Notification System
Increase patient compliance with appointment reminders.
- Reduce missed appointments by an average of 25%-30%
- TeleVox delivers automated phone calls and text message reminders for patient appointments
- Prompts patients to confirm appointment
Midmark Device Integration
Digital electrocardiogram (ECG) and spirometry devices from Midmark integrate seamlessly with Community Connect.
- Combine enhanced diagnostic capabilities with a software solution to access patient information and save test results seamlessly
- Save time and reduce data entry errors by populating patient information directly from the Midmark system into the patient’s electronic chart
Community Connect, Epic, Care Everywhere, Cadence, Haiku and Canto are trademarks of Epic Systems Corporation. OnBase is a trademark of Hyland Software, Inc. iPad, iPhone and iPod are trademarks of Apple, Inc. Android is a trademark of Google, Inc. SureScripts is a trademark of Surescripts, LLC. Dragon is a trademark of Nuance Communications, Inc. TeleVox is a trademark of TeleVox Software, Inc. Midmark is a trademark of Midmark Corporation. All other trademarks are property of their respective owners.