John Muir Health logo
  • Patients
    About MyChart
    Locating Patients
    Medicare
    New Patients
    New to the Area
    Payment & Insurance
    Preparing for Surgery
    Pre-Register for a Visit
    Registration & Forms
    Request a Health Record
    Security Center
    Video Visits
  • Services
    Addiction Medicine
    Behavioral Health
    Cancer
    Cardiovascular Services
    Digestive Health
    Emergency Services
    Lab Services
    Medical Imaging
    Neurosciences
    Orthopedics
    Pediatrics
    Physical Rehabilitation
    Pregnancy & New Parent
    Primary Care
    Urgent Care
    ALL SERVICES
  • Education
    Classes, Screenings & Support Groups
    Clinical Trials
    Conditions & Treatments
    Health & Wellness
  • Health Professionals
    Careers
    Clinical Research
    Family Medicine Residency Program
    John Muir Medical Group
    Medical Staff
    Nursing
    Pharmacy Residency Program
    Resources
    Training & Education
    Video & Publication Center
  • About Us
    Annual Reports
    Awards & Recognition
    Board of Directors
    Community Commitment
    Employers, Brokers, & Health Plans
    Executive Team
    Make a Gift
    Mission & Vision
    Partnerships
    Media Center
MyChart Login
  • Schedule Appt
  • Find a location
  • Find a doctor
  • Pay a bill
  • Find a job

Get the latest COVID-19 information, including our updated hospital visitor policy.  LEARN MORE >

About Our Care

John Muir Health partners with physicians and health plans to give you consistent, high-quality healthcare services. We monitor and evaluate a broad range of services in a variety of settings to continue delivering high satisfaction.

  1. Home
  2. For Patients & Visitors
  3. Payment and Insurance
  4. HMO Member Resources
  5. About Our Care
HMO Member Resources
  • About Our Care
  • About Us
  • Appeals and Second Opinions
  • Benefits of Membership
  • Durable Medical Equipment
  • Frequently Asked Questions
  • How to Pick a Doctor (PCP)
  • Physician Network Provider Directory
  • Referrals and Authorizations
  • Tips for Working with Your Healthcare Team
  • Utilization Review and Medical Review Guidelines
  • Vision Benefits
Quality Improvement

Our ongoing participation in a number of quality improvement initiatives has repeatedly led to statewide recognition. Our quality improvement staff participate or lead statewide quality improvement programs facilitated by healthcare cooperatives including local employer groups, health plans, and provider organizations.

Patient satisfaction with the care experience is assessed throughout the year. As a result, physicians receive feedback reports to aid in improvement efforts. To maintain the highest level of care, we encourage you to let us know about any concerns you may have.

Help Us Keep Improving

Your opinion, concerns, feedback, and suggestions are important to us. Please contact customer service at (925) 952-2887 or (844) 398-5376, TTY/TDD users may call 711 or contact us

Chat to ask COVID-19 vaccine questions
Chat
ABOUT
About Us
Board of Directors
Executive Team
Awards & Recognition
Partnerships
Community Commitment
Employers, Brokers & Health Plans
NEWS & PRESS
Media Center
Annual Reports
GET INVOLVED
Careers
Volunteer
Make a Gift
CONTACT
Email Us
PRIVACY
Privacy Policy
Website Privacy
Terms of Use
Security Center
Follow Us

© John Muir Health All rights reserved.

John Muir Health is accredited by The Joint Commission. 

We use cookies to measure website traffic and personalize content for a better browsing experience. By using this website, you consent to our cookies. For more details, see our Website Privacy Policy.