At a recent John Muir Health Inpatient Rehabilitation reunion, we asked former patients to comment on their experiences and the team that cared for them. The impact our team approach makes in each patient’s care and relayed through these testimonials are reflected in our patient satisfaction scores:
|Press Ganey Question Category - Rehabilitation||Q3-2019|
|Likelihood of Recommending John Muir Health Rehab Unit||94.6%|
|Skill of Nursing Staff||96.9%|
|Staff Worked Together for You||93.5%|
|Rehab Unit Overall Rating of Care Given||92.4%|
Here’s what they had to say:
“If it wasn’t for this dedicated staff, I would have had an accident upon returning home to numerous staircases. My ‘boot camp’ duo had me confident and physically able to return home safely.”
“I have experienced many surgeries and the last one was at this facility. The wonderful treatments and the package of surgery and the rehabilitation that followed made me really appreciate living.”
“This hospital and all the staff are the best, most patient, dedicated people we’ve ever had the pleasure to have known. Thank you.”
“Thanks to a bunch of great people. After a stroke I had, the Rehab people had me back on my feet ready to go home in just 12 days. Thanks to all of you – you extended my life. Love you all.”
“John Muir is an incredible hospital. Being admitted in emergency and then to the hospital with a diagnosis of Parkinson’s was an extreme ordeal. The 10 days of therapy in the new Rehabilitation Center was unbelievable. The therapy from the kitchen to the putting green was so worthwhile.”
“The unwavering devotion and dedication to not only the body, but also the spirit is the gift I will hold dear to my heart forever. God Bless you all for allowing my sweet husband to be 100% human and respected through his rehab journey.”
“The entire staff rocks! My husband spent two and a half months at John Muir between his hospitalization and rehab and his sister and I were here every day. The entirety of our experience was outstanding and I am eternally grateful!”
Celebrating National Rehabilitation Awareness Week with patients, therapists and staff.
Vicki shares her story about her rehabilitation journey from a paralyzing stroke.
To make a referral or for additional information, please contact the referral development coordinator at (925) 947-5252, Monday through Friday 8:30 AM to 5:00 PM.