Our Culture

Our Culture

Collaborative teamwork, interprofessional leadership, learning coaches and listening to our residents are all core values of our Family Medicine Residency Program.   

Interprofessional Teams And Leadership

We are investing, expanding and sustaining our inter-professional leadership development for residents, faculty, nurses, students and staff. Collaborative teamwork is core to our program and integrated throughout our curriculum. We believe that healthcare is best delivered through high performing, interprofessional teams that focus on each patient’s individual needs.

Interprofessional teams and leadership supports our core values of:

At John Muir Health, it seems like a wonderful place to work and receive healthcare. The doctors are intelligent, thoughtful and friendly and have great relationships with patients. The staff is focused on helping patients. People seem to walk out happier.
G.T. - UCSF 3rd year medical student

  • Providing exceptional patient-centered care by empowering patients to be active partners in their care, as well as through increased coordination of care
  • Better serving vulnerable populations and patients of diverse cultural backgrounds
  • Shifting the emphasis from acute, episodic care to long-term preventive care and chronic illness management
  • Fostering appreciation and understanding of other disciplines, in an environment that promotes student participation
  • Encouraging innovation and modeling strategies for future practice

Learning Coaches

We believe in the value of providing learning coaches to help our residents identify their learning needs, set learning goals, and self-reflect on their learning. Our coaches are passionate mentors and leaders in family medicine, who are focused on helping residents set and attain ambitious goals.

One coaching technique we use is the real-time film review of patient and learning interactions. This allows our residents to self-assess, as well as be provided with positive and constructive feedback by our coaches. The use of visual media is a very powerful tool for helping our resident teams “see” how altering behavior can improve individual and team outcomes.

Within our program, feedback isn’t just one-way. We also listen to and welcome feedback from our residents.