When you need care, call your doctor or one of our urgent care centers. When you call us, we’ll first ask you some questions about your symptoms. If a video visit is right for your condition, we will collect your name, phone number, email address and preference as to whether you’d like a text or email. We’ll then send you the text or email containing links to access your scheduled video visit.
Video visits are offered for the following services:
To access the video visit, you’ll use the link that we texted or emailed to you when your visit was scheduled.
You will need access to a smartphone or tablet computer. Both Apple (iPhone, iPad) and Android (e.g. Samsung Galaxy or Google Pixel phone) devices work.
Yes, video visits are private and confidential, and will not be recorded or saved. We use technology which includes methods to protect the privacy and security of your health information.